Partnering with a Personalized-Service Staffing Firm Boosts Your Bottom Line
Working with a staffing agency that prioritizes personalized service offers substantial savings, by reducing the time spent on recruiting, keeping projects on track, and preventing employee burnout. By focusing on deep relationships with both candidates and clients, such agencies quickly deliver the right talent, allowing companies to maintain momentum on critical projects and avoid the pitfalls of overworked teams.
What Is Personalized Service in a Staffing Agency?
Personalized service in a staffing agency means going beyond the usual cookie-cutter approach to recruitment. Instead of simply matching resumes to job descriptions, these agencies take the time to understand the unique needs of your business. They engage in in-depth conversations with clients, asking in-depth questions to understand both the business’s needs and goals and culture. These agencies spend just as much time getting to know and evaluating their candidates, assessing the candidates skill-levels, motivation, and personality. This ensures they can deliver a shortlist of the best candidates who not only meet the job requirements but also align with your company’s goals and culture. As a result, your staffing agency becomes a source of insider market knowledge and a true strategic partner.
Saving Time by Identifying—and Hiring—the Right Candidates Quickly
A company with multiple job openings, from entry-level to executive, needs a staffing partner that understands the nuances of niche roles and can source the most qualified candidates quickly. By working with a firm that knows how to source niche expertise quickly, you can keep your efforts concentrated where they’re most needed, preventing delays and budget overruns.
The average time to fill is 42 days and even longer for industries with specific skill requirements or senior-level employees. This lengthy process not only interferes with business productivity, but also negatively impacts the candidate experience, with many recruiters reporting losing candidates because it took too long to make an offer.
One of the most significant advantages of working with a personalized-service staffing firm is the time savings. The ability to quickly identify and place the right candidates allows your company to redirect resources to other critical projects. Instead of sifting through a large pool of applicants, you receive a true shortlist—think five candidates instead of fifteen. This precision not only speeds up the hiring process but also ensures that your recruitment teams can stay focused on other essential tasks.
“At IntePros, our approach to finding the right candidates quickly is rooted in building relationships. We rely heavily on referrals and LinkedIn, but we don’t stop there. We engage in deep conversations with potential candidates to get to know them, their skills, and their career goals,, supplementing our assessment of their skills and with tech-enabled tools including Glider.ai, Prove It, Hackerrank, and Spark Hire. This allows us to match them accurately with the needs of our clients,” says Kristin Zeigler, Market Expansion Executive at IntePros. “As a result, our fill rate is over 34%, our candidates are typically on-boarded within two weeks of an offering being made, and 96% of our candidates complete their assignments.”
The Impact on Project Efficiency
Having the right people in the right roles from the start is critical for maintaining project momentum. When resources are stretched thin, projects take longer to complete, which can lead to missed deadlines and budget overruns.
The effects of understaffing are vast. In addition to decreased productivity and efficiency, companies may miss opportunities or be unable to win new business prospects. Bringing in contingent workers through a staffing agency can keep projects running on time and mitigate these risks, saving time and money.
Contingent workers are often easier to get budget approval for than full-time employees, and their costs can be allocated as part of project expenses, making them a flexible solution for your staffing needs. There is ample evidence that an agile workforce strategy is effective. Research indicates that contingent talent is a significant contributor to success and its impact will only continue to grow.
Reducing Burnout and Turnover
Staff burnout is a serious concern for businesses. Overworked employees are less effective and more likely to leave, which means you’re constantly recruiting for the same positions. A staffing agency that maintains regular contact with its candidates can help prevent small issues from becoming major problems. At IntePros, we check in with our candidates frequently, addressing potential concerns before they escalate. The same approach applies to our client relationships, where ongoing communication ensures everyone stays aligned.
Kristin adds, “IntePros takes candidate care seriously. We connect with our candidates every other week to check in, not just looking for red flags, but also for yellow or even off-white flags—potential issues that could become significant if left unaddressed. We apply the same level of care with our clients, making calls on day one, week one, and month one, and then every other month, always digging deeper to ensure that both the client and the candidate are satisfied.”
Realizing Savings Right Away
By spending less time on interviews and reducing turnover, you can start seeing savings almost immediately when working with a personalized-service staffing firm. The right staffing partner can streamline your hiring process, improve project efficiency, and help maintain a stable, productive workforce.
“Our clients experience an average of 5% and up to 34% cost savings per engagement,” Kristin comments. “These figures are based on the anticipated cost for new hires, compared to the actual cost when working with IntePros.”
How to Identify a Staffing Agency That Offers Personalized Service
The benefits of working with a staffing agency that provides personalized service are compelling. But how do you determine if an agency will deliver? Choosing the right staffing partner is essential.
During your discovery process, ask questions about how they maintain relationships with both clients and candidates, and look at their track record on retention and responsiveness. They should be able to share performance metrics about candidate retention rates, time to fill, and engagement after placement—with consultants and clients.
To ensure you’re partnering with the right staffing agency, ask the right questions:
- How do you engage with consultants throughout the term of their contract?
- How often do you connect with client leadership teams?
- How do you connect with talent, and why do they choose to work with you?
In addition to their responsiveness, consider the tenure of the agency’s internal employees. High turnover might indicate that you won’t work with the same people consistently, and as a result they won’t really know you.
Trust your intuition. While decision-makers might want to see numbers, you’ll be the one working with the staffing agency. If they don’t make you feel like a priority, they likely won’t treat your business as one.
Choosing a staffing agency that offers personalized service is not just about filling positions—it’s about creating long-term savings and maintaining a happy, productive workforce. IntePros stands out by emphasizing quality over quantity. Instead of drowning you in a sea of resumes, we engage with candidates and clients in meaningful conversations, ensuring a precise match between the job requirements and the candidate’s skills and personality. This targeted approach speeds up the hiring process and helps your teams stay focused on other essential tasks.
